| Hosting: | citadelservers.com |
| Visit CitadelServers | |
| Rating: | 3.9 |
| Price range: | $0.4 - 0.58 per slot |
| Slots: | 10 - 64 |
| Trial period: | There is no trial version |
| Promo codes for CitadelServers: | |
| Server location of game hosting: | Australia Sydney Canada QC Montreal France Paris France Strasbourg France Roubaix Germany Frankfurt Italy Milan Netherlands Amsterdam Poland Warsaw Singapore United Kingdom London United Kingdom Bristol |
| Payment cycle: | 1,3,6,12 months |
| Website languages: | English |
| More details about CitadelServers | |
| Payment methods: |
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| Mod support: | All Mods Supported Auto Updating Mods 1-Click Install & Update Mod Manager GUI |
| Customer support: | Ticket System Live Chat 24/7 Support |
| Notes: | Automatic Backups Switch Locations |
| Control panel: | is missing |
| Cluster support: | Free |
One of the most popular online action games of all time, Team Fortress 2 delivers constant free updates—new game modes, maps, equipment and, most importantly, hats. Nine distinct classes provide a broad range of tactical abilities and personalities, and lend themselves to a variety of player skills.
One of the most popular online action games of all time, Team Fortress 2 delivers constant free updates—new game modes, maps, equipment and, most importantly, hats. Nine distinct classes provide a broad range of tactical abilities and personalities, and lend themselves to a variety of player skills.
Last reviews about CitadelServers:
TrustPilot rating 3.9 / 5
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Horrible Customer Experience. 0 Stars if possible.
Long story short: We purchased an The Isle server through these guys. The server would not start with default settings. We sent in a support ticket, marked HIGH PRIORITY, and it took them a bit over 4 HOURS to respond with 'We fixed it.'
We were very unhappy with the experience, we moved to PingPerfect. They are a much more reliable company, and their support? 1000x better than these guys. Average response time for PingPerfect tickets? 1-2 MINUTES. Versus 4 HOURS for these guys.
Also, PingPerfect sent us multiple responses through the process of fixing the server. Citadel never even acknowledged the ticket until over 4 hours later when they said 'we fixed it,' and even then the server still didn't show for us.
They also SCAMMED us out of $50 USD. They refuse to refund us, and if we attempt a chargeback, they will charge us an additional 100 Euros. This is simply UNACCEPTABLE.
These guys should be going out of business with how horribly they're treating their PAYING customers.
I am keeping my name anonymous so they don't know exactly who we are as a community. I highly recommend going with PingPerfect, or any other highly rated community. PingPerfect gets a 9.3 or 9.4 out of 10 here on TrustPilot. These guys get less than half that.
It's obvious now how bad of a company they are. We don't want you to go through the same experience we did.
Citadel, if you read this, please, shut down your company. You are a huge scam and making a lot of people unhappy. I have shared this review and my bad experiences with 200+ people on my own community, and the OFFICIAL The Isle discord. Now many people have a warning to not use your services. -
Awesome server and support
Awesome server and support. Chat agents are helpful and nice. -
I was shocked.
At first I read the reviews and thought
"Oh god I made a mistake"
However, when I hit my first problem they actually helped me. Awesome staff members helped and explained how to do everything I couldn't figure out.
Don't always look at the bad reviews. They treated me great despite the bad reviews it has